USE CASE · INCIDENT INVESTIGATION AND CASE MANAGEMENT
When an alert becomes a real incident, go deeper—without the chaos.
Tier 2 investigations span every system, every team, and every policy. Bricklayer coordinates the entire response in one auditable workflow so analysts don't lose context, time, or evidence.
I can perform a Tier 2 investigation using the currently available agents, organizational policies, compliance frameworks, asset intelligence, SIEM telemetry, and incident response workflows.
Proposed investigation plan
Asset Lookup.
Alert Severity Reassessment.
Escalation Policy Review.
Incident Response Actions.
Compliance Implications Review.
Reporting.
Investigation in progress
#
Task
Agent
Status
Compiling findings…
Findings so far
Asset inventory analysis confirmed that host IT-ADMIN-L1 is classified as a privileged administrative workstation with elevated access to internal operational systems, security tooling, and administrative credentials. Compromise of this system presents elevated organizational risk compared to standard user endpoints.
Alert severity reassessment validated the incident as a confirmed high severity security event due to the combination of encoded PowerShell execution, communication with known malicious command-and-control infrastructure, elevated host sensitivity, and indicators consistent with exfiltration behavior.
Escalation policy review confirmed that the activity met organizational thresholds for mandatory Incident Response Team activation based on Acme security policy requirements for malicious activity involving privileged systems and potential compromise of sensitive information.
Compliance review identified potential legal and regulatory implications depending on the outcome of the forensic investigation and confirmation of whether regulated or sensitive data was accessed or exfiltrated. Additional forensic analysis is required before formal disclosure obligations can be determined.
Incident response workflows were initiated to support coordinated containment, executive reporting, forensic investigation, and enterprise-wide remediation planning. Security reporting procedures were completed to ensure visibility across security leadership and operational stakeholders.
Drafting recommendations…
Recommendations
Recommendation
Procedure ready
Requires approval
Status
Action
Isolate host IT-ADMIN-L1 from the network
Immediately prevent additional command-and-control communication, lateral movement, or potential data exfiltration.
Yes
Yes
Not started
Activate the Incident Response Team (IRT)
Coordinate containment, forensic investigation, eradication, and recovery for the confirmed malicious activity.
Yes
No
Not started
Notify CISO and impacted business stakeholders
Communicate confirmed compromise, elevated organizational risk, and potential operational or regulatory implications.
Yes
No
Not started
Formal forensic investigation of the affected system
Analyze PowerShell artifacts, user activity, and telemetry to determine scope and whether sensitive data was exposed or exfiltrated.
Yes
No
Not started
Enterprise-wide threat hunting
Hunt for related IOCs, encoded PowerShell patterns, malicious infrastructure, and suspicious authentication activity.
Yes
No
Not started
Reset credentials for user it_user
Review privileged authentication activity for credential theft, misuse, or unauthorized administrative access.
Hi, I'm your Bricklayer Assistant. I can help you design and execute security workflows such as alert investigations and vulnerability management through conversation.
Connects to your stack
THE PROBLEM
Why Tier 2 stalls when it matters most.
Everything that made the alert ambiguous becomes a blocker in the investigation.
Asset context lives in one system, policy in another, compliance somewhere else. Every escalation requires coordination across teams that don't share tools.
By the time you've reassembled the picture, the incident has already moved.
THE APPROACH
What Coordinated AI Agents Actually Look Like.
With Bricklayer, incident investigation is handled by a coordinated workforce of AI agents under your team's command, working with the tools you already use. Your team, now with the experts they've always needed.
Deep expertise across your existing tools and disciplines.
Investigates in parallel across areas of responsibility.
Shares context across every step, nothing gets lost.
Decisions are made with full visibility.
Outcomes and learnings improve over time.
Every decision is governed, consistent, and auditable.
FROM CONVERSATION TO COMMAND
Five steps. One governed workflow.
Security investigations don't fail for lack of data. They fail for lack of coordination. Here's how Bricklayer turns a conversation into organized, executed, and governed action across your SOC.
STEP 01Conversation
Converse With Assistant.
Turn natural language into structured security workflows. Designed, adjusted, and ready to execute.
Conversation-driven design
Build an investigation plan
Review and refine the plan
Execute with one click
Save and reuse workflows
STEP 01
Converse With Assistant
Reference screenshot
/images/use-cases/convos/investigation.png
STEP 02Reporting
Investigation Reports.
Generate structured reports and audit-ready evidence packages for analyst review and compliance.
Continuousseverity reassessment as evidence arrives
Completeevidence chain for every incident
100%auditable agent activity
Move faster without losing the trail.
IN PRODUCTION
Built for enterprise IR teams.
Incident Investigation customer deployment data is being compiled as part of our 2026 customer review. Reach out for the most current numbers.
Enterprise IR teams
Full evidence chain from alert to remediation
Coordinated escalation across IRT, legal, compliance
Enterprise IR teams
Hours saved per Tier 2 investigation
100% auditable, repeatable workflows
WHY BRICKLAYER
A workforce, not a workflow.
Most AI SOC platforms automate the work. Agents operate independently. Context resets between steps. And when something goes wrong, there's no clear record of why a decision was made.
Our AI agents go farther. They share context, work as a coordinated team, and provide full visibility for analysts. Bricklayer's agentic cybersecurity platform is a workforce for the AI SOC, operating under human control.
ONE PLATFORM
Bricklayer Connects Your Security Operations
One platform aligned to how your SOC works. Bricklayer unifies the workflows that typically live across disconnected tools. No rework required. Just expansion and opportunity.