USE CASE · INCIDENT INVESTIGATION AND CASE MANAGEMENT

When an alert becomes a real incident,
go deeper—without the chaos.

Tier 2 investigations span every system, every team, and every policy. Bricklayer coordinates the entire response in one auditable workflow so analysts don't lose context, time, or evidence.

Scenario 02 · Tier 2 PowerShell follow-up
TC
You
Bricklayer Assistant

I can perform a Tier 2 investigation using the currently available agents, organizational policies, compliance frameworks, asset intelligence, SIEM telemetry, and incident response workflows.

Proposed investigation plan
  1. Asset Lookup.
  2. Alert Severity Reassessment.
  3. Escalation Policy Review.
  4. Incident Response Actions.
  5. Compliance Implications Review.
  6. Reporting.
Investigation in progress
#TaskAgentStatus
Compiling findings…
Findings so far
  • Asset inventory analysis confirmed that host IT-ADMIN-L1 is classified as a privileged administrative workstation with elevated access to internal operational systems, security tooling, and administrative credentials. Compromise of this system presents elevated organizational risk compared to standard user endpoints.
  • Alert severity reassessment validated the incident as a confirmed high severity security event due to the combination of encoded PowerShell execution, communication with known malicious command-and-control infrastructure, elevated host sensitivity, and indicators consistent with exfiltration behavior.
  • Escalation policy review confirmed that the activity met organizational thresholds for mandatory Incident Response Team activation based on Acme security policy requirements for malicious activity involving privileged systems and potential compromise of sensitive information.
  • Compliance review identified potential legal and regulatory implications depending on the outcome of the forensic investigation and confirmation of whether regulated or sensitive data was accessed or exfiltrated. Additional forensic analysis is required before formal disclosure obligations can be determined.
  • Incident response workflows were initiated to support coordinated containment, executive reporting, forensic investigation, and enterprise-wide remediation planning. Security reporting procedures were completed to ensure visibility across security leadership and operational stakeholders.
Drafting recommendations…
Recommendations
RecommendationProcedure readyRequires approvalStatusAction
Isolate host IT-ADMIN-L1 from the network
Immediately prevent additional command-and-control communication, lateral movement, or potential data exfiltration.
Yes Yes Not started
Activate the Incident Response Team (IRT)
Coordinate containment, forensic investigation, eradication, and recovery for the confirmed malicious activity.
Yes No Not started
Notify CISO and impacted business stakeholders
Communicate confirmed compromise, elevated organizational risk, and potential operational or regulatory implications.
Yes No Not started
Formal forensic investigation of the affected system
Analyze PowerShell artifacts, user activity, and telemetry to determine scope and whether sensitive data was exposed or exfiltrated.
Yes No Not started
Enterprise-wide threat hunting
Hunt for related IOCs, encoded PowerShell patterns, malicious infrastructure, and suspicious authentication activity.
Yes No Not started
Reset credentials for user it_user
Review privileged authentication activity for credential theft, misuse, or unauthorized administrative access.
Yes Yes Not started
AIAcme Asset Inventory SME Security Analyst SPAcme Security Policy SME Incident Responder CPAcme Compliance Policy SME Security Reporter

Hi, I'm your Bricklayer Assistant. I can help you design and execute security workflows such as alert investigations and vulnerability management through conversation.

Connects to your stack
CrowdStrike
Microsoft Entra ID
Microsoft Teams
Slack
Jira
Jira Service Management
Elasticsearch
Azure DevOps
Microsoft Graph API
Gemini
Google
Microsoft 365 Security
BMC
Patch Tuesday
Integration
Integration
Integration
Integration
Integration
Integration
Integration
Integration
THE PROBLEM

Why Tier 2 stalls when it matters most.

Everything that made the alert ambiguous
becomes a blocker in the investigation.

Asset context lives in one system, policy in another, compliance somewhere else. Every escalation requires coordination across teams that don't share tools.

By the time you've reassembled the picture,
the incident has already moved.

THE APPROACH

What Coordinated AI Agents Actually Look Like.

With Bricklayer, incident investigation is handled by a coordinated workforce of AI agents under your team's command, working with the tools you already use. Your team, now with the experts they've always needed.

  • Deep expertise across your existing tools and disciplines.
  • Investigates in parallel across areas of responsibility.
  • Shares context across every step, nothing gets lost.
  • Decisions are made with full visibility.
  • Outcomes and learnings improve over time.
  • Every decision is governed, consistent, and auditable.
FROM CONVERSATION TO COMMAND

Five steps. One governed workflow.

Security investigations don't fail for lack of data. They fail for lack of coordination. Here's how Bricklayer turns a conversation into organized, executed, and governed action across your SOC.

STEP 01Conversation

Converse With Assistant.

Turn natural language into structured security workflows. Designed, adjusted, and ready to execute.

  • Conversation-driven design
  • Build an investigation plan
  • Review and refine the plan
  • Execute with one click
  • Save and reuse workflows
STEP 02Reporting

Investigation Reports.

Generate structured reports and audit-ready evidence packages for analyst review and compliance.

  • Generate structured reports
  • Collect and preserve evidence
  • Explain AI reasoning clearly
  • Produce audit-ready outputs
  • Document operational decisions
STEP 03Tasks

Task-Level Execution.

Decompose investigations into discrete tasks, each handled by a specialized agent with traceable outputs.

  • Decompose tasks automatically
  • Assign specialized agents
  • Deliver structured outputs
  • Trace every execution step
  • Reuse operational logic
STEP 04Orchestration

Visual Orchestration.

Visually orchestrate agents, procedures, and execution paths inside a governed workspace.

  • Map task dependencies visually
  • Orchestrate multi-step procedures
  • Converse with agents, question their decisions
  • Coordinate agents in real time
  • Visualize end-to-end operational flow
STEP 05Governance

Procedure Engineering and Governance.

Establish human oversight through governed prompts, structured controls, and reusable procedures.

  • Human-in-the-loop oversight
  • Define structured context and inputs
  • Build and reuse procedures at scale
  • Engineer and version prompts
  • Maintain operational control and governance
AT SCALE

What This Looks Like at Scale

Coordinatedresponse across all affected systems
Continuousseverity reassessment as evidence arrives
Completeevidence chain for every incident
100%auditable agent activity
Move faster without losing the trail.
IN PRODUCTION

Built for enterprise IR teams.

Incident Investigation customer deployment data is being compiled as part of our 2026 customer review. Reach out for the most current numbers.

Enterprise IR teams

Full evidence chain from alert to remediation

Coordinated escalation across IRT, legal, compliance

Enterprise IR teams

Hours saved per Tier 2 investigation

100% auditable, repeatable workflows

WHY BRICKLAYER

A workforce, not a workflow.

Most AI SOC platforms automate the work. Agents operate independently. Context resets between steps. And when something goes wrong, there's no clear record of why a decision was made.

Our AI agents go farther. They share context, work as a coordinated team, and provide full visibility for analysts. Bricklayer's agentic cybersecurity platform is a workforce for the AI SOC, operating under human control.

Bricklayer Agents — coordinated AI agent team operating under human control
ONE PLATFORM

Bricklayer Connects Your Security Operations

One platform aligned to how your SOC works. Bricklayer unifies the workflows that typically live across disconnected tools. No rework required. Just expansion and opportunity.

No rework required. Just expansion and opportunity.

See how incidents move from alert to resolution
in your environment.

Security analyst at workstation